Founded in 1957 and now the flagship brand of Enterprise Holdings Inc., Enterprise Rent-A-Car (ECAR) is an internationally recognized brand with thousands of neighborhood and airport locations throughout the world. Thanks to the tremendous leadership and entrepreneurial spirit of our employees, we’re well-known for our great rates and award-winning customer service, as well as for picking up local car rental customers at no extra cost.

Today, Enterprise is a total mobility provider that offers consumers neighborhood and airport car rental, carsharingvanpooling services, car sales, exotic car rental, truck rental and ride-matching. For example, thousands of Enterprise customers rent vehicles regularly, although they rely on mass transit during the week in large urban markets, or simply cannot afford to purchase or maintain a vehicle on their own.

Enterprise Rent-A-Car is the largest car rental brand in North America, with more than 5,800 offices located within 15 miles of 90 percent of the U.S. population. And in Europe, Enterprise Rent-A-Car is now available at more than 1,000 locations – including branches at all key airports and major cities – and operates a fleet in excess of 170,000 vehicles. 

Our unparalleled neighborhood network and total transportation solution position us to meet the demands of a diverse array of customers, government agencies, disaster relief agencies, insurance companies and collision repair centers, among others.

Replacement Rental

For example, when a customer’s vehicle is out-of-service for repairs Enterprise Rent-A-Car’s local branches partner with insurance companies and collision repair centers to provide a replacement rental. And Enterprise’s Automated Rental Management System (ARMS) – which includes the ARMS® Automotive Suite – helps increase efficiency and enhances customer service by streamlining ongoing communications with collision repair centers, insurance companies and consumers.

As U.S. News & World Report stated in a personal finance article: “Auto insurance policies often allow you to add on coverage for renting a vehicle while your car is getting fixed after an accident, and if you only have one car, that kind of coverage can pay off.” In that same article, a senior manager of pricing at Edmunds.com and a former insurance adjuster, noted: “Every customer who didn't have rental coverage wished they had it.”

Enterprise’s Automated Rental Management System (ARMS) – which includes the ARMS® Automotive Suite – helps increase efficiency and enhances customer service by streamlining ongoing communications with collision repair centers, insurance companies and consumers. Furthermore, when severe weather and natural disasters strike, the Enterprise neighborhood network plays an integral role in mobilizing the local recovery efforts of insurance providers, emergency response organizations and collision repair centers.

We believe that what we’ve built is something worth preserving. It’s not only a strong grassroots culture of customer service and employee opportunity, it’s also a unique business strategy that emphasizes both sustainable mobility and long-term partnerships in the communities we serve.

For more information about Enterprise Rent-A-Car (ECAR) worldwide, visit www.enterprise.com.

Or, to access the Enterprise brand Fact Sheet, click here.

 

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