Press Release
Enterprise Flex-E-Rent Invests £1m to Reduce Vehicle Downtime

The Investment Boosts Fleet Capacity & Keeps Customers on the Road Longer

Enterprise Flex-E-Rent, Enterprise’s U.K. commercial vehicle rental division, has invested more than £1 million in new equipment to reduce commercial vehicle downtime, helping boost fleet capacity and keeping customers on the road longer.

The new investment in state of-the-art diagnostic and workshop equipment includes specialist tooling and direct system links to original equipment manufacturer (OEM) partners, as well as roller brake testers and ancillary equipment maintenance such as tail-lift weight testing.

It boosts Enterprise Flex-E-Rent’s in-house workshop capability by 30% across all of its 28 depots throughout the U.K.

This new investment will shift costly vehicle off-road time (VOR) away from unplanned, reactive maintenance events towards scheduled maintenance, which involves regular servicing or compliance checks such as ministry of transports (MOTs). It will help to increase capacity across Enterprise’s 65,000 vans, trucks and specialist commercial vehicles.

It has been estimated that downtime costs U.K. fleet operators well over £2 billion per year, and that fleet vehicles which are part of a maintenance program are proven to experience 20% fewer unplanned downtime days.

Enterprise uses a range of metrics for VOR, including tracking the percentage of fleet off the road and key-to-key time.

"Managing vehicle downtime is that much harder since COVID, coupled with other macro-economic and supply chain issues," Enterprise Flex-E-Rent Group Service Maintenance and Repair Manager James Walker says. "A U.K.-wide shortage of parts, technicians and new equipment means keeping vehicles on the road is now more challenging than ever before.

"We are adapting and investing to keep pace with customer demand at a time when rental is becoming a core strategy helping commercial operators ensure flexibility and quickly add or reduce capacity.

"We know vehicle downtime has a significant impact on our customers and our customers’ customers – so improving key-to-key time is vital. This new investment in technology enables us to improve preventative in-house maintenance, reducing costly unplanned and reactive off-road time."

Enterprise supplies rental vehicles into key service areas such as infrastructure, logistics and home-delivery, where effective measurement and management of VOR is a key ongoing priority.

Enterprise has produced an easy-to-read advice book on the eight key ways customers can reduce vehicle downtime and get more value from their commercial vehicle fleet. The booklet can be downloaded here.

About Enterprise Holdings

Enterprise Holdings manages the largest and most diverse privately-owned fleet in the world through an integrated network of more than 9,500 fully-staffed neighborhood and airport rental locations. This global network of independent regional subsidiaries and franchises also operates the Enterprise Rent-A-Car brand – as well as the National Car Rental and Alamo Rent A Car brands – in more than 90 countries and territories. Enterprise Holdings and its affiliate Enterprise Fleet Management currently manage more than 1.85 million vehicles and employ more than 75,000 worldwide. The organization accounted for nearly $23.9 billion in revenue in fiscal year 2021.

Enterprise Holdings manages the largest and most diverse privately-owned fleet in the world through an integrated network of more than 9,500 fully-staffed neighborhood and airport rental locations. This global network of independent regional subsidiaries and franchises also operates the Enterprise Rent-A-Car brand – as well as the National Car Rental and Alamo Rent A Car brands – in more than 90 countries and territories. Enterprise Holdings and its affiliate Enterprise Fleet Management currently manage more than 1.85 million vehicles and employ more than 75,000 worldwide. The organization accounted for nearly $23.9 billion in revenue in fiscal year 2021.

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