May 19, 2010 (ST. LOUIS, Mo.) – Beginning this summer, rental car customers in four states will no longer have to worry about receiving notices for generating unpaid tolls in video tolling areas.
Today Enterprise Holdings – North America's largest and most comprehensive service provider in the car rental industry – announced a new upgraded video toll pass service for its Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental customers. Together, the Alamo, Enterprise and National brands collectively lead the car rental industry with more than a third of all airport business in the U.S. and Canada. In addition, Enterprise recently won Budget Travel magazine's 2010 Readers' Choice Award as their favorite rental car company for customer service around the globe.
The service, called TollPassTM Automatic, was announced at the U.S. Travel Association's 2010 International Pow Wow show in Orlando. This optional service provides the convenience of automatic billing for customers who pass video tolling areas and generate tolls at an automated toll booth. It will be available beginning August 2010 to rental customers in Northern California, Colorado, Florida and Texas.
"TollPass Automatic was created to help all of our customers with easy access through toll roads in certain markets utilizing automated toll charges," said Rob Hibbard at Enterprise Holdings. "However, this option is particularly critical for time-sensitive business travelers. That's because an affordable per use day price – plus toll costs – allows our customers to conveniently drive through automated toll facilities without rolling down the window, stopping to search for coins or waiting in long cash payment lines."
Customers only will be billed for days they use the automated toll road. Costs for the TollPass Automatic program include all toll charges incurred plus a $2 per 24-hour rental period TollPass convenience charge, or $6 maximum per rental transaction.
All Enterprise Holdings' toll pass programs are optional.
Additional highway toll road options for renters include paying cash at each toll stop (not always available at some locations) or avoiding automated toll road usage during the rental. Toll services using an electronic device also are available from Alamo, Enterprise and National in other areas of the country, and although not automatic, still offer renters the convenience of using toll road speed lanes.
Highway Toll Administration (HTA) administers all toll pass program billing and provides 24-hour customer support seven days a week. HTA has been providing electronic toll collection services since 2002, primarily to rental car agencies. For more information about HTA, visit http://www.htallc.com
About Enterprise Holdings
Enterprise Holdings, through its regional subsidiaries, owns and operates more than 1 million cars and trucks, the largest fleet of passenger vehicles in the world today. Enterprise Holdings offers business and retail customers a total transportation solution through a worldwide network of more than 7,600 airport and neighborhood locations as well as local car leasing and car sharing programs. Enterprise Holdings is headquartered in St. Louis. Ranked No. 24 on the Forbes Top 500 Private Companies in America list, Enterprise Holdings is unparalleled in size, strength and stability - the only investment-grade company in the car rental industry. Other affiliated business lines include Enterprise Fleet Management, Enterprise Commercial Trucks, Enterprise Car Sales, Enterprise Rideshare and WeCar car sharing. In addition, Enterprise Holdings is part of a global strategic alliance with Europcar, creating the world's largest car rental network. For more information about Enterprise Holdings, visit www.enterpriseholdings.com. For more information about Enterprise Holdings' environmental stewardship and the company's long-term commitment to ensure the sustainability of its business, visit www.keystogreen.com. This news release and other announcements are available at the Enterprise Holdings press room.