As a family-owned business, we are uncommonly in tune with the need to operate with the next generation in mind. This deep sense of stewardship plays out day-to-day in our commitment to managing our company – continuously balancing the interests of our customers, our employees and the parts of the world we touch with our business. 

We begin by evaluating the performance of our operating groups based in large part on how their operations maintain what we call, quite simply, “The Balance.” It’s about delivering the right combination of customer satisfaction, employee development, fleet growth and profitability.

Our sustainability governance council is an essential driver of Enterprise Holdings' global sustainability efforts. This cross-functional governing body includes department heads and subject-matter experts who collectively assess the impact of our operations and identify ways to reduce costs and waste, while leaving a positive imprint on the communities we serve.

In addition, Enterprise Holdings selects suppliers and partners who share our values and our commitment to uphold the highest standards. Over the years, we’ve also joined forces with many different stakeholders to help us advance sustainability within and outside our walls.

We know from nearly 60 years of experience that keeping a healthy equilibrium among these critical factors and parties is essential to steady, long-term growth and the sustainability of the car rental industry overall. Our Corporate Sustainability Report is one important way we articulate this commitment and hold ourselves accountable to deliver on it.

Our future success may be rooted in how skillfully we continue to operate our business, but it also depends on how consistently we live our values. That's why we work so hard to ensure our business operations – from neighborhood and airport car rental, to car sharing and vanpooling, to car sales and truck rental – are closely aligned with our company's founding values and collective responsibilities. We also manage our operations according to a “Cultural Compass” that guides how we interact with our customers, communities and one another.