Duty of Care
"It is the obligation of all car rental companies to maintain your customers’ trust in the industry. It is your obligation to exercise the utmost duty of care to protect your customers."
Chris Brown, Executive Editor – Auto Rental News, July 2015
In the travel industry, “duty of care” refers to a standard of reasonable care provided to customers. To this end, Enterprise Holdings adheres to the highest vehicle maintenance standards and vigilantly monitors safety recalls. It’s all part of our duty of care to support the well-being of every renter during their time with us – whether it is for an hour, a day, a week or longer.